The AdvoCare Product Promise
If anything about your AdvoCare experience is less than perfect, contact our Customer Service team by email at customerservice@advocare.com or via chat.
Over 30 Years of Quality
You Can Count On
For over 30 years, AdvoCare has provided health and wellness products that people trust to support their everyday goals. That track record is built on science-based formulas, trusted sourcing, and standards designed to support consistency across our products. We choose quality ingredients with care and build each formula around a clear purpose.
Our Testing & Manufacturing Standards
AdvoCare implements quality controls at every stage, from ingredient selection and formulation to manufacturing and finished-product testing.
Purposeful, science-based formulation.
Our R&D team selects each ingredient for the role it plays in the formula and reviews every formula with quality, purity, and potency in mind.
Third-party testing for select products.
Select AdvoCare products are certified through independent testing programs. Products certified by Informed Sport, a program designed for drug-tested athletes, have every batch tested for banned substances before release. Products certified by Informed Choice undergo certification followed by ongoing blind testing of retail samples.
Controlled manufacturing.
Our manufacturing partners follow current Good Manufacturing Practice (cGMP) standards and use processes designed to keep each batch consistent.
Ongoing quality oversight.
We continue to monitor product quality after manufacturing and use customer feedback as another layer of accountability.
Purity and potency testing.
We test ingredients and finished products against established quality specifications before they reach customers.
100% Satisfaction Guarantee
Not happy with your purchase for any reason?
Exchange it or get a full refund within 30 days of purchase.
Common Questions
The AdvoCare Product Promise is our commitment to quality ingredients, consistent manufacturing standards, and a 30-day satisfaction guarantee on every purchase.
You can request a full refund or a free exchange within 30 days of your purchase by contacting AdvoCare Customer Service by email at customerservice@advocare.com or via chat.
AdvoCare formulates with quality ingredients, follows established manufacturing standards, and select products undergo third-party testing, including the Informed Choice & Sport program.
The AdvoCare Guarantee covers refunds and exchanges for 30 days from your original purchase date.
Contact Customer Care by email at customerservice@advocare.com or via chat, or start your request through your AdvoCare online account. A representative will help you choose a refund or exchange.
